Absolutely! We have knowledgeable and friendly customer service representatives
waiting to help you at 800-533-5392. We would love to assist you in selecting
the right product for you. In addition, the following tools are available on
our site to assist you:
We have many double strollers to choose from. The following tools will assist
you in selecting the right product for you:
Build your custom list of products using our "Stroller
Finder" tool.
Click here to see our "Double
Strollers".
See our stroller buying guide, Stroller Basics,
for more information on double strollers.
There are many great jogging strollers from which to choose. The following
tools will assist you in selecting the right product for you:
Build your custom list of products using our "Stroller
Finder" tool.
Click here to see our "Jogging
Strollers".
See our stroller buying guide, Stroller Basics,
for more information on jogging strollers.
We have several different travel systems to make your life easier. The following
tools will assist you selecting the right product for you:
Build your custom list of products using our "Stroller
Finder" tool.
Click here to see our "Travel
Systems".
See our stroller buying guide, Stroller Basics,
for more information on travel systems.
We do our best to ship your order the same day we receive your order. However,
some of our items are shipped directly from the manufacturer and can take 1
to 2 business days to process and ship an order. Once an order is shipped from
our warehouse, it generally takes between 7 and 10 business days for you to
receive your order.
Most of our items are in stock unless otherwise stated. There is a possibility
an item has just sold out but has not been updated. If an item is out of stock,
we will notify you be email or phone immediately.
Yes, StrollerDepot.com accepts personal checks. Please note, however, a personal
check can take 4 to 5 days to clear and we are unable to ship your order until
your check has cleared. For faster service, we recommend you pay with a money
order. If you would like to pay by check or money order please pay the total
amount of the order plus any applicable shipping or sales tax (7% sales tax
for Georgia residents only). You may mail the check to:
StrollerDepot.com
9498 S. 670 W.
Sandy, Utah 84070
We will contact you once we receive your check and provide you with your order
number. Once your check clears, we will send your order and you should receive
the order in 7 to 10 business days.
An order can be placed directly online for any location outside the United
States. Our system will automatically add $150.00 to the total amount ($100.00
if ordered from Canada). Once we receive your order, we will contact you via
e-mail to let you know if there are any additional charges. You will then have
the option to continue or cancel your order.
Orders placed to ship out of the country will incur additional charges. International
charges range between $100.00 to Canada and $250.00 in various parts of the
world. Orders to the United Kingdom are generally $150.00. We will contact you
with the total shipping charges prior to processing your order. You will then
have the option to continue or cancel your order.
You will be responsible for any import taxes, tariffs or duties that may be
charged by your country. International shipments are generally sent via FedEx
and usually take 1-2 weeks to reach their destination once the order is shipped.
If you are interested in the cost to ship a product to your country prior to
placing your order, please provide us with your country name, postal code and
the item you are interested in ordering. We will provide you the cost of shipping
within 2 to 4 business days.
We appreciate and value your business and will always work hard to make your
shopping experience with us a pleasant one. We understand shopping online can
be difficult at times. Accordingly, we have a simple return policy. We have
a 30-day money back guarantee with a small 10% restocking fee to cover initial
shipping, packaging, inspection and restocking. You will be responsible for
shipping the product back to us. All returns must be in brand new condition
and must be returned to us in the original box and packaging. Please do not
write on the box. All manuals, accessories and packaging must be in new condition.
Any missing or used parts will be deducted from your refund. We cannot be responsible
for returns lost during their return to us. We recommend you insure the product.
All returns must be approved prior to shipping and be marked with an approved
RA number. Clearance items come with the full manufacturer's warranty but are
not returnable.
Again, we appreciate your business and want to make your shopping experience
a pleasant one. If you have any questions regarding our policies, please call
us at 800-533-5392.
Yes, please be aware that we have a 30-day exchange or money back policy on
all strollers except the Safeline Kids Sit 'n' Stroll which has a "NO RETURN"
policy. This is for the safety of your child. We understand ordering something
you have never seen can be difficult. Accordingly, we do allow returns on "unused"
Sit 'n' Strolls with all tags still attached and absolutely unused. Restocking
fees and general return policies still apply. Unused Sit 'n' Strolls must be
returned within 14 days from the time you receive your order. Again, we appreciate
your business and want to make your shopping experience a pleasant one. If you
have any questions regarding our policies, please call us at 800-533-5392.
All items we carry have manufacturer's warranties between 6 months and 1 year.
We will do all we can to assist you in all warranty issues. We are not responsible
for your product if after 30 days your product becomes defective in any way.
After 30 days, your product is covered by the manufacturer's warranty and must
be resolved directly with the manufacturer. We will be happy to assist you in
contacting the manufacturer.
